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The Headlines
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MyHOA-Online Issues No Longer Being Monitored (All Accounts)
As you may know, MyHOA-Online is now part of VIS Group. To help ensure a smooth transition, the VIS Group team has been closely monitoring both the MyHOA-Online Issues list and direct communications to VIS Group.
Starting June 2, 2025, the Issues portal on the MyHOA-Online website will no longer be monitored. Going forward, if you have any questions, concerns, or need assistance, please contact VIS Group directly:
We’re here to help and are committed to providing you with timely, helpful service. Thank you for your patience during this transition—we look forward to continuing to serve you as part of the VIS Group family.
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MyHOA-Online Acquired by VIS Group Inc. (All Accounts)
We are excited to announce that VIS Group has recently acquired MyHOA-Online and are pleased to welcome you to VIS Group, Inc.! We will continue providing dedicated management services to your community. We are confident that we will meet and exceed your expectations!
By now, you should have received a welcome letter email from VIS Group with important details about this transition. If you have not received this email, please contact us at info@vismanagement.com or 800-537-9619 so we can ensure you have the information you need.
We will be phasing out the MyHOA-Online portals in April, with full shutdown by the end of the month. Details on how to access your new VIS Group portal were included in the welcome email. Our Customer service team is ready and standing by to assist with accessing your portal!
In the coming weeks you will be hearing more about VIS Group, Inc and our full array of community association management services. We have two offices – in Renton and in Lacey. Our main office is located at 8617 Martin Way, Lacey, WA, and our office hours are 9:00 a.m. to 5:00 p.m. Monday through Friday. The Renton office works by appointment only. Our Customer Service Specialists can be reached at 800-537-9619 or via email at info@vismanagement.com.
We appreciate your patience and support during this transition and look forward to continuing to serve you as VIS Group!
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What is MyHOA-online.com LLC? (All Accounts) MyHOA-online.com LLC is a service designed for HOAs that prefer self-management over more traditional services offered by "old-school" property management companies. We provide the back-office support to help your operations run smoothly with unprecedented transparency and accountability. Learn more about what we can do for your HOA as customers of the MyHOA-online.com LLC network! ...more |
What Our Customers Are Saying (MyHOA-Online.com LLC) See what our customers are saying about our service and how it has worked for them, how easy the transition was and generally what they think. ...more |